I have a old mac. And I forgot the password and username to log in. How can I get in?
I try to log in but I forgot the password and username. How do i fix this
Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I try to log in but I forgot the password and username. How do i fix this
The username is the filename attached to the /Users/username/ folder. See the following for changing the admin password:
Forgot Your Account Password
For Snow Leopard and earlier
Mac OS X 10.6- If you forget your administrator password
For Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password and
OS X Lion- Apple ID can be used to reset your user account password.
If you are unable to boot from an installer DVD:
(these will only work on Leopard or earlier)
1. Boot to Safe Mode by restarting and after the chime press and hold down
the COMMAND-S keys until a black screen with white type appears.
2. At the prompt, type the following commands pressing return after each
command line:
/sbin/fsck -yf
If you do not receive a "Filesystem OK" message then repeat this command
until you do. If after seven tries you still do not receive a "Filesystem OK"
message, then the system is corrupted and needs to be reinstalled.
mount -uw /
cd /private/var/db/netinfo
mv local.nidb local.old
rm ../.AppleSetupDone
shutdown -r now
The second-to-last command above will cause OS X to think that the operating system is newly installed, and when the new owner starts up the computer it will send him/her to the startup wizard where he/she can start a new user without reinstalling.
This last method does not actually change a password. It simply removes the user accounts and lets you create an initial admin account as if the computer were new out of the box.
Reset Admin Password Using The Terminal
You can reset the password by printing out (or writing down) and carefully following these steps.
First, find the short name of the admin user on the machine. The easiest way of doing this is by looking at what the directory is called in the Users folder.
Now, start in Single-user Mode. It should boot into a command line.
Enter these exact lines. Press RETURN after each.
mount -uw /
ifconfig lo0 up
cd /var/db/netinfo
netinfod -s local
Now you'll need that short name. Enter "passwd", a space, and the short name of the admin. For example, if the admin was rather prosaically called "imadmin", you would enter "passwd imadmin".
The computer will now prompt you to change the password for "lmadmin" (or whatever the short name was). Go ahead and enter a new password.
Now, enter:
sync
reboot
and the machine will reboot. The admin password should now be changed.
Another Terminal Method for Snow Leopard
Reboot the computer and hold the COMMAND and S keys down to enter single user mode. (If a lock appears and a password request, there is a firmware password. You have to know it or take it to Apple.)
When the prompt appears type the following command lines pressing RETURN after each:
fsck -fy
If you do not receive a "Filesystem OK" message then repeat this command
until you do. If after seven tries you still do not receive a "Filesystem OK"
message, then the system is corrupted and needs to be reinstalled.
mount -uw /
ls /Users
passwd username
Enter the new password twice. It will not be echoed.
If this works then you will have to make modifications to your Keychain. See:
The username is the filename attached to the /Users/username/ folder. See the following for changing the admin password:
Forgot Your Account Password
For Snow Leopard and earlier
Mac OS X 10.6- If you forget your administrator password
For Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password and
OS X Lion- Apple ID can be used to reset your user account password.
If you are unable to boot from an installer DVD:
(these will only work on Leopard or earlier)
1. Boot to Safe Mode by restarting and after the chime press and hold down
the COMMAND-S keys until a black screen with white type appears.
2. At the prompt, type the following commands pressing return after each
command line:
/sbin/fsck -yf
If you do not receive a "Filesystem OK" message then repeat this command
until you do. If after seven tries you still do not receive a "Filesystem OK"
message, then the system is corrupted and needs to be reinstalled.
mount -uw /
cd /private/var/db/netinfo
mv local.nidb local.old
rm ../.AppleSetupDone
shutdown -r now
The second-to-last command above will cause OS X to think that the operating system is newly installed, and when the new owner starts up the computer it will send him/her to the startup wizard where he/she can start a new user without reinstalling.
This last method does not actually change a password. It simply removes the user accounts and lets you create an initial admin account as if the computer were new out of the box.
Reset Admin Password Using The Terminal
You can reset the password by printing out (or writing down) and carefully following these steps.
First, find the short name of the admin user on the machine. The easiest way of doing this is by looking at what the directory is called in the Users folder.
Now, start in Single-user Mode. It should boot into a command line.
Enter these exact lines. Press RETURN after each.
mount -uw /
ifconfig lo0 up
cd /var/db/netinfo
netinfod -s local
Now you'll need that short name. Enter "passwd", a space, and the short name of the admin. For example, if the admin was rather prosaically called "imadmin", you would enter "passwd imadmin".
The computer will now prompt you to change the password for "lmadmin" (or whatever the short name was). Go ahead and enter a new password.
Now, enter:
sync
reboot
and the machine will reboot. The admin password should now be changed.
Another Terminal Method for Snow Leopard
Reboot the computer and hold the COMMAND and S keys down to enter single user mode. (If a lock appears and a password request, there is a firmware password. You have to know it or take it to Apple.)
When the prompt appears type the following command lines pressing RETURN after each:
fsck -fy
If you do not receive a "Filesystem OK" message then repeat this command
until you do. If after seven tries you still do not receive a "Filesystem OK"
message, then the system is corrupted and needs to be reinstalled.
mount -uw /
ls /Users
passwd username
Enter the new password twice. It will not be echoed.
If this works then you will have to make modifications to your Keychain. See:
I have a old mac. And I forgot the password and username to log in. How can I get in?