Currently Being ModeratedMay 28, 2013 9:31 AM (in response to girlfig2)
Thanks for visiting Apple Support Communities!
It can definitely be frustrating when a device doesn't work "right out of the box," but we have several resources that may help resolve this situation.
You may want to check your settings in the iPod Nano user guide:
After this, see these articles for some troubleshooting steps: