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No sound and no radio (yes, after following directions)

Just got a new nano. Straight out of the box I put my music on it and no sound. I also can't get the radio to connect. Did I buy a lemon?

iPod nano

Posted on May 26, 2013 2:19 PM

Reply
1 reply

May 28, 2013 9:31 AM in response to girlfig2

Hi girlfig2,


Thanks for visiting Apple Support Communities!


It can definitely be frustrating when a device doesn't work "right out of the box," but we have several resources that may help resolve this situation.


You may want to check your settings in the iPod Nano user guide:


http://manuals.info.apple.com/en_US/ipod_nano_user_guide.pdf


After this, see these articles for some troubleshooting steps:


How to reset iPod

http://support.apple.com/kb/HT1320


Restoring iPod to factory settings

http://support.apple.com/kb/HT1339


Best,


Jeremy

No sound and no radio (yes, after following directions)

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