HT201274: Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch

Learn about Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch
thais.sala
Level 1 (0 points)

Q: Trying to erase all content and settings

I clicked on erase all content and settings and a bar appeared but it isn't progressing. It's been an hour approximately.

 

The ipad isn´t charging neither.

 

iPad 1!

 

What should I do? Is there a way to stop the proccess?

iPad

Posted on May 26, 2013 5:23 PM

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thais.sala

Q: Trying to erase all content and settings

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  • by Demo,

    Demo Demo May 26, 2013 5:40 PM in response to thais.sala
    Level 10 (96,018 points)
    iPad
    May 26, 2013 5:40 PM in response to thais.sala

    It can take quite a while to erase an iPad if you have a lot of content on it. It could take a few hours in fact and it would be barely noticeable on the progress bar. However if it has been a while and you have seen absolutely no movement in the progress bar, then there could be a problem.

     

    Read this for some more information that might be helpful.

    http://support.apple.com/kb/ht2110