3G not working on my iPhone 5

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Level 1

5 points

3G not working on my iPhone 5

Hey guys, I live in Brazil and I recently bought my unlocked iPhone 5 in Miami. When I got it, I updated it to iOS 6.1.4. My 3G is not working, even when the 3G symbol appears. If the 3G is enabled, I don't have connection with the EDGE network either. If I disable the 3G, sometime the EDGE works, but only sometimes. I'm quite sure the problem isn't with my carrier, because I went to the store to complain and they tested the SIM card on their iPhone 5, and it worked as it should. I'm also sure the problem isn't with my network card, because the WiFi works properly on my iPhone 5. So, is this happening to any of you? Is the problem with the iOS?

iPhone 5, iOS 6.1.4

Posted on May 26, 2013 6:09 PM

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Answer 1

tgomes95 Author

Level 1

5 points

May 27, 2013 9:51 AM in response to tgomes95

I don't believe it. Isn't anybody having the same problem?

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Answer 2

bakeer99

Level 1

0 points

Jun 2, 2013 11:53 AM in response to tgomes95

ihave this problem and in kuwait mos of pepopl have like this problem looool

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Answer 3

rapcal

Level 1

0 points

Jun 3, 2013 12:24 PM in response to tgomes95

Same problem, also in Brazil.

Have tried everything from this thread to no avail... ):

Specs:

iPhone 5 - 64GB

Carrier: TIM

iOS - 6.1.4

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Answer 4

Bosnia

Level 1

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Jun 11, 2013 8:05 AM in response to tgomes95

I have same problem in Bosnia.

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Answer 5

mshameem

Level 1

0 points

Jun 17, 2013 2:38 AM in response to tgomes95

iphone 5

ios 6.1.4

battery drains and no 3g the whole scenario worsen now

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Answer 6

Jun 20, 2013 4:32 PM in response to tgomes95

Same problem here in Ireland, Ive complained to Meteor (my network carrier) but they were completely useless, not being helpful at all. what is the best to do in this situation? to send it off to apple for repair?

my iphone is iPhone 5 with iOS 6.1.4.

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Answer 7

ckuan

Level 10

120,680 points

Jun 20, 2013 4:42 PM in response to tgomes95

Look at the carrier list that support LTE.

http://www.apple.com/iphone/LTE/

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Answer 8

Jun 21, 2013 12:50 AM in response to ckuan

Ireland not listed. What to do then? Should I ring apple in cork to see what they say on this matter? Phone is only 4days old and 3G hasn't been working from the start. I just thought I was in a bad reception area considering I live in Dublin city. Hence I've contacted meteor store to liaise my problem with one of the staff, but they couldn't help me backing themselves up with things like we'll change the SIM card, settings are changed and is not working?it must be a faulty iPhone is this possible?? Let me know please because I don't know what to do anymore.

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Answer 9

ckuan

Level 10

120,680 points

Jun 21, 2013 1:45 AM in response to maggiefischer

Which iPhone do you have?

Which carrier?

Ireland do not have LTE support.

See list:

iPhone: Wireless carrier support and features

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Answer 10

Jun 21, 2013 2:13 AM in response to ckuan

I am on bill contract with meteor. my iPhone is iPhone 5 and I sed to have iphone 4S with meteor and never had any prblem with conecting to 3G internet. I have no idea what to do because this iPhone is clearly not connecting to internet.

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Answer 11

ckuan

Level 10

120,680 points

Jun 21, 2013 5:28 AM in response to maggiefischer

Can you connect using Wi-Fi?

You can try Settings > General > Reset > Reset Network Settings.

See also:

iPhone: Troubleshooting a cellular data connection

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Answer 12

yudao

Level 1

0 points

Aug 4, 2013 8:29 PM in response to tgomes95

Hi! I'm live in Brazil too and have the same problem. But it started after I turned off the 3g, once, to save some battery. After that I always need to turn off 3g to conect at least with Edge. Before this the 3g was working well. Weird...

Hope this problem is an ios version problem and can be solved in next version.

Regards

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