Q: iphone 4 help!

i have had this iphone 4 since 2011 and have never updated it before. im starting to not be able to download apps because of my ios. When i go to itunes homepage and hit restore/update it says "software update server could not be contacted. can anyone help?

iPhone 4

Posted on May 26, 2013 6:57 PM

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by matt00,

matt00 May 29, 2013 6:24 AM in response to BrittBerk22
Level 5 (4,015 points)

May 29, 2013 6:24 AM in response to BrittBerk22

Hey BrittBerk22,

When encountering a message about an unsuccessful connection to the update server, the following article will provide more information and potentially lead to a resolution:

iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814

Thanks,

Matt M.
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