IPad Not Properly Connecting with MacBook Pro

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Level 1

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IPad Not Properly Connecting with MacBook Pro

Hey there, guys! I need your help!

I just bought the iPad (4th generation). I seemed to have some difficutlies with it from the beginning. Even though I have the same Apple ID on all three devices (iPhone 5, MacBook Pro, and iPad), iCloud would not sync the three of them. I haven't a clue why. Documents and Data is turned on, etc. It's all set up, it's just not syncing (and yes, it's all connected to WiFi!). A strange thing did happened, though. After I elected to use iCloud on my iPad, all of my contacts on my iPhone erased! But that's the only sort of communication any of my devices will have.

I just tried to connect my iPad to my MacBook to transfer over some music for my upcoming 10-hour flight (zZzzzZ), and my MacBook won't even recognize the iPad. For the last hour and a half, this is what my iTunes has looked like:.

What do I do?! I really hope this iPad isn't faulty =0[

Thanks in advance!

-Allison

iPad, iOS 6.1.4

Posted on May 26, 2013 7:21 PM

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Answer 1

sberman

Level 10

273,192 points

May 26, 2013 9:56 PM in response to AllisonMD

Before trying anything else, I suggest trying a different USB port, as that is simple to try and may work.

If that doesn't solve it, here's a troubleshooter:

iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch

The fact that your iPhone contacts erased should provide some type of clue, but I'm not sure what it is. Are you certain you had Settings > iCloud > Contacts turned "On" on your iPhone? I hope you didn't permanently lose all your contacts.

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