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"hardware not installed"...

From one day to the other my internet access was cut, trying to connect to Wi-Fi it says "hardware not installed"... Help please!!!

MacBook Pro

Posted on May 27, 2013 11:38 AM

Reply
1 reply

May 29, 2013 9:35 AM in response to Odengran

Hello there Odengran,


If the Airport device is not recognized by the OS then I recommend shutting down the computer and resetting the SMC. This is outlined in the article named Intel-based Macs: Resetting the System Management Controller (SMC) found here http://support.apple.com/kb/ht3964?viewlocale=de_de.


There are 2 differnet steps depending on your model of Macbook Pro:


Resetting the System Management Controller (SMC)

Resetting the SMC on Mac portables with a battery you can remove

Note: Learn about removing the battery on MacBook and MacBook Pro.

  1. Shut down the computer.
  2. Disconnect the MagSafe power adapter from the computer, if it's connected.
  3. Remove the battery.
  4. Press and hold the power button for 5 seconds.
  5. Release the power button.
  6. Reconnect the battery and MagSafe power adapter.
  7. Press the power button to turn on the computer.

Resetting the SMC on portables with a battery you should not remove on your ownNote: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).

  1. Shut down the computer.
  2. Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
  3. On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
  4. Release all the keys and the power button at the same time.
  5. Press the power button to turn on the computer.
    Note
    : The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.


Take care,

Sterling

"hardware not installed"...

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