3 Replies Latest reply: May 27, 2013 2:17 PM by Baby Boomer (USofA)
adi1981 Level 1 (0 points)

Hi guys. Kinda new user with MacBook Pro

I was trying to updating my Lion system.

As part of the process I was asked to restart my Mac.

When It was turned on I saw the grey canvas with the apple logo.

Then the screen became black. I can't do anything.

Please advise. Thank you!


iPhone 4S, new iphone form apple stone
  • Baby Boomer (USofA) Level 9 (57,297 points)

    Care to share which OS you are using?



    It would help us to know which MBP model you have, which OS & version you're using, how much RAM, etc. You can have this info displayed on the bottom of every post by completing your system profile and filling in the information asked for.



    This will help in providing you with the proper and/or correct solutions.













  • adi1981 Level 1 (0 points)

    You are right sorry.

    MBP 15.4/2.3/2X2GB/500/SD/GLSY

    I guess my OS is the one before the latest as it happened while I was trying to update it.

    Hope it helps

    Thank you

  • Baby Boomer (USofA) Level 9 (57,297 points)

    See Article: http://support.apple.com/kb/TS2377 MacBook Pro: Distorted video or no video issues

    These computers were manufactured between approximately May 2007 and September 2008 to determine if it applies to your model MBP.


    I guess my OS is the one before the latest

    The latest OS is Mountain Lion (10.8.3).  You confirmed in your original post that you are using Lion (10.7.x). "I was trying to updating my Lion system."




    Max out your RAM