Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't open iTunes!

I get this message when I try to log on to itunes "The file "itunes Library.itl" cannot be read because it was created by a newer version. The only thing I did different was to upload the newer version as was suggested!!!!

Windows 7, itunes on my pc

Posted on May 27, 2013 1:55 PM

Reply
1 reply

May 29, 2013 11:13 AM in response to geriggs

Hey geriggs,



Thanks the the question, that definitely sounds frustrating. I advised that we follow the directions outlined in the following article:


iTunes for Windows: Doesn't open after upgrading in Windows Vista or Windows 7

http://support.apple.com/kb/TS2363


If that does not resolve your issues, please refer to:


iTunes: How to re-create your iTunes library and playlists

http://support.apple.com/kb/HT1451



Thanks,


Matt M.

Can't open iTunes!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.