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sylvestersteve

Q: hi my iphone 4s keeps on loosing my wifi signal in my home

hi , my iphone 4s keeps loosing its wifi signal

thanks steve

iPhone 4S, iOS 6.1.3

Posted on May 27, 2013 1:21 PM

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Q: hi my iphone 4s keeps on loosing my wifi signal in my home

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  • by mario49,

    mario49 mario49 May 29, 2013 11:01 AM in response to sylvestersteve
    Community Specialists
    May 29, 2013 11:01 AM in response to sylvestersteve

    Morning sylvestersteve,

     

    Thanks for using Apple Support Communities.

     

    For more information on this, take a look at this article:

    iOS: Troubleshooting Wi-Fi networks and connections

    http://support.apple.com/kb/ts1398

     

     

    Resolution

    Many Wi-Fi issues can be resolved by doing the following:

    Basic troubleshooting

    • Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.
    • Verify that you are in range of your Wi-Fi router or base station.
    • Confirm that your Wi-Fi router and Cable/DSL modem are connected to power and turned on.
    • Check whether other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    • Update your Wi-Fi router to the latest firmware.
      • For AirPort Base Stations, refer to this article for information about firmware updates. For third-party Wi-Fi routers, check the manufacturer's website for details on updating your firmware.
    • Restart your iOS device
      • Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.

     

     

    Hope this helps,

    Mario