Cannot turn on AppleTv with remote.

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Level 1

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Cannot turn on AppleTv with remote.

I'm having some weird issues with AppleTV.

Is I use the remote, the Apple TV light onl blinks and never comes on.

If I unplug the HDMI cable and power cable it comes up to the screen with all the apps of the TV that are available.

But when I try and use the remote to get to the screen to restore the AppleTV to the factory settings, pressing the MENU and other buttons never reboots the device.

If I use the remote, it controls the iMac volume in the same room, but not the AppleTV.

I don't have any problems with my other AppleTV Device.

Any ideas?

v/r

Eugene

iMac, Mac OS X (10.7), had mini output through HDMI

Posted on May 27, 2013 4:54 PM

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Answer 1

Best reply

Alix Leigh

Level 2

154 points

May 27, 2013 5:22 PM in response to joeboo530

definitely sounds like a remote pairing issue (bluetooth devices sometimes get confused). See http://support.apple.com/kb/HT1555 there are instructions that don't require accessing the menu item.

If it's not a pairing issue, it's possible the battery could be low but you iMac doesn't require as much of a signal.

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Answer 2

joeboo530 Author

Level 1

0 points

May 30, 2013 6:59 PM in response to Alix Leigh

Alix,

Thanks. Did replace the battery just to be safe. Not it. Found my mini-usb and jacked it into my MacBookPro and did a restore.

The pairing KB you posted also help with another issue I was having.

Thanks

Eugene

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