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My Mac freezes then reboot loop

Hello,



I have a big problem since this afternoon. I do not know if it's related to my SSD installed for 5 days, but here is what is going on.



I use my MacBook Pro normally, then it freezes. I know not move the mouse, nothing else will respond. I turn off power and when I turn back, it reboots repeatedly.



When it restarts, it displays a message in several languages ​​like what he has rebooted so forced, then restarts always loop this way.



If I use ALT at startup and choose the recovery partition, Mac crashes on red running and stops turning.



I try to time without success:



- Reset VRAM (or PRAM I really know)

- Reboot in Safe Mode

- Reset SMC

- Disconnect and reconnect the battery

- Replace the original ram

- Update the firmware of SSD



The only thing that allows me to use the new Mac is open, disconnect and reconnect the battery. But after 5 minutes of use, it freezes and hop is returned for a ride.



My fans work very well, my SSD is not unusual or strange noise.







I start the recovery partition and then run system recovery, downloading files is done, it restarts and hangs on the apple with the wheel stops turning ...



I had to removed again and reinsert the battery and the system is being installed, not bad sign?



Installation is completed, reboot, and again gives me a nice loop with the error message in multiple languages​​: s


Interval Since Last Panic Report: 20686 sec
Panics Since Last Report: 1
Anonymous UUID: 4C132AC3-419E-7663-C9F4-87A2DB104AB7


Tue May 28 10:02:06 2013
panic(cpu 7 caller 0xffffff80016b7e95): Kernel trap at 0xffffff7f82e43064, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000010, CR3: 0x000000004a8d502f, CR4: 0x00000000001606e0
RAX: 0x0000000000000001, RBX: 0xffffff81a1a78000, RCX: 0xffffff80239d2550, RDX: 0xffffff81d1b8ba38
RSP: 0xffffff81d1b8bb60, RBP: 0xffffff81d1b8bb60, RSI: 0x0000000000000000, RDI: 0x0000000000000000
R8: 0x0000000000000000, R9: 0x00000000000003ff, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff
R12: 0xffffff81a1a78000, R13: 0x0000000000000000, R14: 0x0000000000000002, R15: 0x0000000000000000
RFL: 0x0000000000010246, RIP: 0xffffff7f82e43064, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000010, Error code: 0x0000000000000000, Fault CPU: 0x7


Backtrace (CPU 7), Frame : Return Address
0xffffff81d1b8b800 : 0xffffff800161d626
0xffffff81d1b8b870 : 0xffffff80016b7e95
0xffffff81d1b8ba40 : 0xffffff80016cd4dd
0xffffff81d1b8ba60 : 0xffffff7f82e43064
0xffffff81d1b8bb60 : 0xffffff7f82e2cd64
0xffffff81d1b8bbb0 : 0xffffff7f82e2ccba
0xffffff81d1b8bbd0 : 0xffffff7f82e087ae
0xffffff81d1b8bc00 : 0xffffff7f81def3a0
0xffffff81d1b8bc40 : 0xffffff7f81def30f
0xffffff81d1b8bc60 : 0xffffff7f81df475c
0xffffff81d1b8bcf0 : 0xffffff7f81dece50
0xffffff81d1b8bd20 : 0xffffff7f81e3db8b
0xffffff81d1b8bd70 : 0xffffff8001a32e7b
0xffffff81d1b8bdc0 : 0xffffff8001a634f7
0xffffff81d1b8be30 : 0xffffff8001697fef
0xffffff81d1b8be80 : 0xffffff8001620aed
0xffffff81d1b8beb0 : 0xffffff8001610448
0xffffff81d1b8bf00 : 0xffffff800161961b
0xffffff81d1b8bf70 : 0xffffff80016a5dd6
0xffffff81d1b8bfb0 : 0xffffff80016cdd43
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0x ffffff7f81de3000->0xffffff7f81e1afff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f81da5000
com.apple.NVDAResman(8.1)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f81e3a0 00->0xffffff7f82147fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f81da5000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f81e26000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f81de3000
com.apple.GeForce(8.1)[A15BB65E-3501-340F-87CB-2FD2BAD33E35]@0xffffff7f82e05000- >0xffffff7f82ed1fff
dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f81e 3a000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f81e26000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f81da5000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f81de3000


BSD process name corresponding to current thread: WindowServer


Mac OS version:12D78


Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x0000000001400000
Kernel text base: 0xffffff8001600000
System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)


System uptime in nanoseconds: 5115201079
last loaded kext at 4754531558: com.apple.filesystems.autofs 3.0 (addr 0xffffff7f81cfe000, size 45056)
loaded kexts:
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.1.3f3
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AGPM 100.12.87
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleHDAHardwareConfigDriver 2.3.7fc4
com.apple.iokit.IOBluetoothUSBDFU 4.1.3f3
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleIntelHD4000Graphics 8.1.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBT ransport 4.1.3f3
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMuxControl 3.3.0
com.apple.driver.AppleIntelFramebufferCapri 8.1.0
com.apple.GeForce 8.1.0
com.apple.driver.ApplePolicyControl 3.3.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.nvidia.NVDAStartup 8.1.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBTCKeyEventDriver 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTyp eDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleSDXC 1.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.0b1
com.apple.driver.AirPort.Brcm4331 614.20.16
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBXHCI 5.5.5
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClien t 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOSurface 86.0.4
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOAcceleratorFamily 30.14
com.apple.iokit.AppleBluetoothHCIControllerUSBTran sport 4.1.3f3
com.apple.iokit.IOBluetoothFamily 4.1.3f3
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.3.0
com.apple.nvidia.gk100hal 8.1.0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.NVDAResman 8.1.0
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.9
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.2.6
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IO80211Family 522.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.5
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro9,1, BootROM MBP91.00D3.B08, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.1f173
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D5358384758334D314131363030433130
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D5358384758334D314131363030433130
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.16)
Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: M4-CT256M4SSD2, 256,06 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 6
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 7
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 5
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0x1d183000 / 4
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3

MacBook Pro, OS X Mountain Lion (10.8.3), MacBook Pro 15" mid 2012

Posted on May 28, 2013 4:36 AM

Reply
6 replies

May 29, 2013 11:38 AM in response to JWysiwyg

Well I notice that instead of removing the battery each time to do it crashes and restarts 5 minutes later, I just wait for it to cool. Also, when it crashes it is really hot at the fans.
The max I could see against with iStat is 60 degree to the CPU, and ventilos 4500 rpm on Reach. With some quick research, I thought I saw that he could include up to 100 degrees and 6000 rpm. After I do not know if I'm there when it crashes to the heat should I use so I'm not in widgets ...


May 29, 2013 6:52 PM in response to JWysiwyg

That panic was not caused by third-party software. If the problem is recurrent, the possibilities are:

  1. A stale or corrupt kernel cache
  2. A damaged OS X installation
  3. A fault in a peripheral device, if any
  4. Corrupt non-volatile memory (NVRAM)
  5. An internal hardware fault (including incompatible memory)
  6. An obscure bug in OS X

You may already have ruled out some of these.

Rule out #1 by booting in safe mode and then rebooting as usual. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.

You can rule out #2 and #3 by reinstalling the OS and testing with non-essential peripherals disconnected and aftermarket expansion cards removed, if applicable. Sometimes a clean reinstallation (after erasing the startup volume) may solve a problem that isn't solved by reinstalling in place, without erasing.


Corrupt NVRAM, which rarely causes panics, can be ruled out by resetting it.


If your model has user-replaceable memory, and you've upgraded the memory modules, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications for your model. Memory that is either slower or faster than specified may be incompatible.


The Apple Hardware Test, though generally unreliable, will sometimes detect a fault. A negative test can't be depended on. Run the extended version of the test.


In the category of obscure bugs, reports suggest that FileVault may trigger kernel traps under some unknown conditions. Most, though not all, of these reports seem to involve booting from an aftermarket SSD. If those conditions apply to you, try deactivating FileVault.


In rare cases, a malformed network packet from a defective router or other network device can cause panics. Such packets could also be sent deliberately by a skillful attacker. This possibility is something to consider if you run a public server that might be the target of such an attack.


If none of the above applies, make a "Genius" appointment at an Apple Store to have the machine tested. You may have to leave it there for several days. There isn't much point in doing this unless you can reproduce the panic, or if you can't, it happens often enough that it's likely to be repeated at the store. Otherwise you may be told that nothing is wrong.


Print the first page of the panic report and bring it with you.


Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you know how to restore, and you have at least two independent backups.) Don’t erase the recovery partition, if present.


Keeping your confidential data secure during hardware repair


*An SSD doesn't need to be zeroed.

My Mac freezes then reboot loop

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