Q: When I'm in a call, I can hear beeping like I'm getting another call but the name doesn't show up and the only way I can see who called is if they leave a voicemail

I have an employee who has an issue when on calls. When he is in a call with someone, he can hear another call beeping in but no name shows up. The only way he can see who called is if they leave a voicemail. He says the phone is up to date with software. Wondering if anyone can help me figure out what is going on.

iPhone 4S, iOS 6.1.3

Posted on May 28, 2013 6:46 AM

I have this question too

Q: When I'm in a call, I can hear beeping like I'm getting another call but the name doesn't show up and the only way I can see who c ... more

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by mario49,

mario49 May 30, 2013 8:51 AM in response to katesnazzy
Community Specialists

May 30, 2013 8:51 AM in response to katesnazzy

Morning katesnazzy,

Thanks for using Apple Support Communities.

There are different methods for enabling and using the following features, depending on your wireless carrier's network technology

For more information on this, take a look at this article:
iPhone: Understanding phone features
http://support.apple.com/kb/HT4515

Best of luck,
Mario
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Q: When I'm in a call, I can hear beeping like I'm getting another call but the name doesn't show up and the only way I can see who called is if they leave a voicemail

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by mario49,

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