5 Replies Latest reply: May 28, 2013 8:46 AM by Paul_31
Sally Reid Level 1 Level 1 (10 points)

lost my iphone this morning and i'm trying to log into the icould account and it's saying......Screen shot 2013-05-28 at 8.21.40 AM.png

How do I get past this? Fix this? Do about this? I need to be able to log in or what good does it do when my iphone is out there.

 

Please help me.


iMac, Mac OS X (10.7.3), 2.4 Ghz Intel Core 2 Duo/ 3 GM 667 Mhz
  • Mike Sombrio Level 6 Level 6 (11,835 points)

    Sally, have you tried since posting this? The system is wirking and you should be able to log in. I have no idea why you were getting server issues.

  • Sally Reid Level 1 Level 1 (10 points)

    Yes about a thousand times since my iphone is lost and I don't want the my data floating out there. What good is icould if you can't log in.

  • Paul_31 Level 6 Level 6 (13,050 points)

    Have you tried logging in using a different browser or computer (maybe a friends)? Or perhaps try clearing the caches on the browser you are using and trying again.

    Like Mike above, I'm not having any problems logging in to iCloud.

  • Sally Reid Level 1 Level 1 (10 points)

    Yeah, I've tried 2 different computers, 3 browesers (safari, firefox and Chrome) and I still get the same message.

     

    @mac.com is the end of the log in correct? I know that there are @icloud but I've never used that to log in.

  • Paul_31 Level 6 Level 6 (13,050 points)

    Have you tried @me.com

     

    Edit: I'm assuming you have previously setup an icloud account?