Cannot close iTunes by any method, Force Quit or otherwise.

Once opened, I cannot close iTunes without forcing a shutdown. "Quit iTunes", "Force Quit", etc. program immediately reopens and prevents a "Restart".

MacBook Air, iOS 6.1.4, iTunes 11.0.3

Posted on May 28, 2013 12:05 PM

Reply
Question marked as Top-ranking reply

Posted on May 28, 2013 3:27 PM

Well, it's hard to know why it's choking in the first place. So, the first two things I would try are:


Delete these files in the /Home/Library/Preferences/ folder:


/Home/Library/Preferences/com.apple.iTunes.eq.plist

/Home/Library/Preferences/com.apple.iTunes.plist

/Home/Library/Preferences/com.apple.iTunesHelper.plist


Delete this folder in the /Home/Library/Caches/ folder:


com.apple.iTunes


If your /Home/Library/ folder is not visible then do this:


Open the Terminal application in your Utilities folder and paste the following at the command prompt:


chflags nohidden ~/Library


Press RETURN.


Restart your computer then see if the iTunes problem is fixed.

4 replies
Question marked as Top-ranking reply

May 28, 2013 3:27 PM in response to DRO2

Well, it's hard to know why it's choking in the first place. So, the first two things I would try are:


Delete these files in the /Home/Library/Preferences/ folder:


/Home/Library/Preferences/com.apple.iTunes.eq.plist

/Home/Library/Preferences/com.apple.iTunes.plist

/Home/Library/Preferences/com.apple.iTunesHelper.plist


Delete this folder in the /Home/Library/Caches/ folder:


com.apple.iTunes


If your /Home/Library/ folder is not visible then do this:


Open the Terminal application in your Utilities folder and paste the following at the command prompt:


chflags nohidden ~/Library


Press RETURN.


Restart your computer then see if the iTunes problem is fixed.

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Cannot close iTunes by any method, Force Quit or otherwise.

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