11 Replies Latest reply: May 30, 2013 12:55 PM by Eric Root
rebloss Level 1 (0 points)

Long ago I upgraded to Mountain Lion but now the App store says there is an update, Mountain Lion 10.8.3 and insists I need to install it even though I have and About This Mac agrees that the system is running 10.8.3.

 

How do I convince the App store that I'm already there?  It keeps popping up the ML installer, annoying to say the least.


iMac, OS X Mountain Lion (10.8.3)
  • Barney-15E Level 8 (46,294 points)

    Try right-clicking on it and select Hide.

     

    However, I'd let it run once to make sure there isn't something wrong with my current installation.

  • rebloss Level 1 (0 points)

    It won't let me right-click.  The status in the Store is 'downloaded' and is greyed out.

     

    But, it's trying to run the root installer like I'm doing an ML install from scratch.  I really don't think I want that since I'm already at 10.8.3.

  • keg55 Level 5 (7,689 points)

    Do you have any external drives or internal partitions that have ML inlstalled which have NOT been updated and causing the App Store to say THOSE need to be updated?

  • rebloss Level 1 (0 points)

    No, just the Internal iMac drive.  I have a USB drive for Time Machine backups and an Firewire 800 drive for general storage, neither one has an OS on it.

  • rebloss Level 1 (0 points)

    Screen Shot 2013-05-29 at 1.44.45 PM.png

    As stated, right-clicking on the update does not work, no response, above is how it is showing up in App Store.  And periodically the ML installer will launch prompting me to install the full OS.

  • Barney-15E Level 8 (46,294 points)

    I have no idea.

  • andyBall_uk Level 7 (20,490 points)

    That can happen if you have a copy of an ML installer for earlier version - 'Install OS X Mountain Lion' , also if

     

    /System/Library/CoreServices/SystemVersion.plist

    is giving info to software update/app store which makes it seem that an update is needed.

     

    If you've no copy of the Installer, see what that plist contains... Textedit can open them, usually; or Quicklook will show you what's inside.

     

    Here, for 10.8.3, it contains:

     

    <?xml version="1.0" encoding="UTF-8"?>

     

    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

    <plist version="1.0">

    <dict>

              <key>ProductBuildVersion</key>

              <string>12D78</string>

              <key>ProductCopyright</key>

              <string>1983-2013 Apple Inc.</string>

              <key>ProductName</key>

              <string>Mac OS X</string>

              <key>ProductUserVisibleVersion</key>

              <string>10.8.3</string>

              <key>ProductVersion</key>

              <string>10.8.3</string>

    </dict>

    </plist>

  • Eric Root Level 9 (50,304 points)

    Did you try using the menu command 'Ignore' as shown in the first link?

  • Imp68 Level 4 (2,590 points)

    Post a picture of the prompt you're talking about.  Also interested in seeing a pic of the About this mac window, from under the apple menu.

     

    It sounds like it's just downloaded the update and wants you to restart to apply it.  If you click the Apple >> Restart, does the window that comes up asks if you want to restart and install updates or restart without installing them?

     

    If so, just restart and install them...

  • Eric Root Level 9 (50,304 points)