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May 30, 2013 12:40 PM in response to scovigby sterling r,Howdy scovig,
I was thinking the easiest place to start troubleshooting is the phone, and I recommend this article named iOS: Troubleshooting Wi-Fi networks and connections found here http://support.apple.com/kb/ts1398.
I would start here:
Basic troubleshooting
- Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.
- Verify that you are in range of your Wi-Fi router or base station.
- Confirm that your Wi-Fi router and Cable/DSL modem are connected to power and turned on.
- Check whether other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
- Update your Wi-Fi router to the latest firmware.
- For AirPort Base Stations, refer to this article for information about firmware updates. For third-party Wi-Fi routers, check the manufacturer's website for details on updating your firmware.
- Restart your iOS device
- Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
IF that doesnt cut the mustard, then I recommend this section toward the bottom:
If you're unable to join a nearby Wi-Fi network
- Try restarting your Wi-Fi router by turning it off and then on again.
- Note: If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
- When joining an 802.11n Wi-Fi network, ensure that your router is properly configured. See this article for more information.
- Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
- Note: This will reset all network settings, including passwords, VPN, and APN settings.
All the best,
Sterling
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May 30, 2013 4:21 PM in response to sterling rby scovig,Thank you Sterling for the advice. I am no computer genius but I am using my IMac as a wireless router as illustrated here http://www.macinstruct.com/node/118 That being the case I don't think that I can reset the router but as I stated, I am a computer idiot. Also when I go to Network withing the System Preferences I see this note when I check my wifi "Wi-Fi has the self-assigned IP address 169.254.78.145 and will not be able to connect to the Internet." Not sure where to go from here.
