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Why can't I play songs I have bought when I have authorized my computer to do so over and over????

I recently got a new computer. Very frequently in iTunes I am asked to authorize this computer. I do so, and receive a message that I have already authorized this computer. Yet the song will still not play, and I could authorize it over and over and over again, with no luck. What is going on here????

MacBook, OS X Mountain Lion (10.8.3)

Posted on May 29, 2013 7:34 AM

Reply
1 reply

May 31, 2013 9:45 AM in response to Mrs. Button

Hi there Mrs. Button!


I have an article for you that should be able to help you troubleshoot that issue. That article can be found right here:


iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

http://support.apple.com/kb/ts1389


As long as you follow the steps contained in that article for your issue, you should be able to get this cleared up in no time. Thanks for using the Apple Support Communities!


Regards,

Braden

Why can't I play songs I have bought when I have authorized my computer to do so over and over????

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