3 Replies Latest reply: Jun 20, 2013 11:46 PM by AKMamawg
Snyderts33 Level 1 (0 points)

I have no sound, what can I do

iPad, iOS 6.1.4
  • Demo Level 10 (87,945 points)

    Do you have sound in the music app? If you have sound in the music app, but not in other apps, or email notifications or keyboard clicks, then system sounds

    have been muted.


    If you lose sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds may have been muted.


    Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.


    If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.


    If you have the side switch set to lock screen rotation then the system sound control is in the task bar. Double tap the home button and in the task bar at the bottom, swipe all the way to the right. The speaker icon is all the way to the left. Tap on it and system sounds will return.


    If you have the side switch set to mute system sounds, then the screen lock rotation can be accessed via the task bar in the same manner as described above.


    This support article from Apple explains how the side switch works.




    If that's not the problem and you still have no sound at all. Reboot your iPad and see if the sound comes back.


    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • Snyderts33 Level 1 (0 points)

    Thanks problem solved

  • AKMamawg Level 1 (0 points)

    Yeah! The rebooting solved the problem! Thanks a bunch!