Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

although I paid for pages today I am getting you can't save, print or export documents until the iWorks 09 30-day trial has been activated

I have had this app since 2011 - I use it everyday, I'm a writer. This afternoon I went to save a document and got this:

you can't save, print or export documents until the iWorks 09 30-day trial has been activated


Wahhh'sup with that?

Mac OS X (10.7.5)

Posted on May 29, 2013 6:37 PM

Reply
2 replies

May 29, 2013 7:14 PM in response to michluvsboston

Getting the request for a serial number that means that at some time you had the iWork ’09 trial installed. You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user. The easiest way to fix the problem is to use Yvan Koenig's AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip.


Apple's support article on the subject says it's due to having a copy of the trial that is a higher version that the one you've purchased, but I'm not sure that is very common. This problem started with Snow Leopard & it seems to be some code in the iWork installers that doesn't do what it should.


User uploaded file

although I paid for pages today I am getting you can't save, print or export documents until the iWorks 09 30-day trial has been activated

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.