Q: Jam plus Bluetooth

I had the same problem too. If you previously had the Jam Plus connected to another device please disable the Bluetooth on that device. Now on your Jam Plus itself you must hold the button that has the play and pause sign. Hold that button for five seconds or until you see the blue light above the Bluetooth sign starts blinking faster. The Bluetooth sign will be located on the right side next to the plus sign. Once the blue light starts blinking faster go on to the device that you want to pair it to. On your device in the Bluetooth settings it should say Jam or Jam Plus. It should definitely say something with the work Jam. Ounce you press Jam or Jam Plus on your device you will hear the Jam Plus make a sound that last 1 second indicating that it’s paired with your device. I hope this helped you.

thank you so much!!!! i've been trying to figure this out for 40 minutes!