jars99

Q: Preview application won't open - "1712"

My Preview application on my mac book pro (Lion OS X) won't open any pdf  or jpeg documents. It just says ' the application Preview can't be  opened. -1712'

 

I tried deleting the Preview.plist file as recommended in a previous discussion but the application still won't open.

 

Any other suggestions?

MacBook Pro with Retina display, OS X Mountain Lion (10.8.3)

Posted on May 30, 2013 3:32 AM

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Q: Preview application won't open - "1712"

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  • by Barney-15E,Solvedanswer

    Barney-15E Barney-15E May 30, 2013 4:11 AM in response to jars99
    Level 9 (50,047 points)
    Mac OS X
    May 30, 2013 4:11 AM in response to jars99

    Try deleting the com.apple.preview folder from the Containers folder in your user/Library.

  • by Linc Davis,

    Linc Davis Linc Davis May 30, 2013 7:26 AM in response to jars99
    Level 10 (207,963 points)
    Applications
    May 30, 2013 7:26 AM in response to jars99

    Restart. If an application won't quit and prevents restarting, select

    Force Quit...

    from the menu bar, then select the frozen application from the list and press return. As a last resort, force a shutdown by holding down the power button for a few seconds. Then press it again briefly to start up. Test.