mai siri
Level 1 (0 points)

Q: i phone 4s problem with sofware not connect wifi

please,!!! 

now i got a new iphone from shop But when i open the mobile i found ,

It not connect a wifi..change and change again.

iPhone 4S, iOS 6.1.2

Posted on May 30, 2013 6:31 AM

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mai siri

Q: i phone 4s problem with sofware not connect wifi

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  • by sterling r,

    sterling r sterling r Jun 1, 2013 12:07 PM in response to mai siri
    Community Specialists
    Jun 1, 2013 12:07 PM in response to mai siri

    Hello there Mai Siri,

     

    Heres a great article for troubleshooting wifi connections on your iPhone. Called iOS: Troubleshooting Wi-Fi networks and connections it can be found here http://support.apple.com/kb/ts1398.

    Start here, and work your way down as necessary.

     

    Many Wi-Fi issues can be resolved by doing the following:

    Basic troubleshooting

    • Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.
    • Verify that you are in range of your Wi-Fi router or base station.
    • Confirm that your Wi-Fi router and Cable/DSL modem are connected to power and turned on.
    • Check whether other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    • Update your Wi-Fi router to the latest firmware.
      • For AirPort Base Stations, refer to this article for information about firmware updates. For third-party Wi-Fi routers, check the manufacturer's website for details on updating your firmware.
    • Restart your iOS device
      • Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.

     

    Regards,

    Sterling