HT201342: Using your @icloud.com email address

Learn about Using your @icloud.com email address
rickmacd
Level 1 (0 points)

Q: all of a sudden my icloud email will not send e mail error says cannot connect to server. Tried loads of stuff, unclicking ssl connection doctor . Says no incoming mail server.: field is not available to change? any ideas?

My icloud e mail has suddenly stopped working. Tried all kinds of stuff with connection doctor. Messages include cannot connect to server , untick ssI (done) , also message says no incoming mail server, boxes are not available to change.  guess I am looking for a list of configurations I can enter manually like on a P.C? Anyone?

Mac Pro, OS X Mountain Lion (10.8.2), 6.1.3 (10B329) on iphone + ipad

Posted on May 30, 2013 7:25 AM

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rickmacd

Q: all of a sudden my icloud email will not send e mail error says cannot connect to server. Tried loads of stuff, unclicking ssl con ... more

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  • by Csound1,

    Csound1 Csound1 May 30, 2013 11:30 AM in response to rickmacd
    Level 9 (51,412 points)
    Desktops
    May 30, 2013 11:30 AM in response to rickmacd

    Sign out of iCloud mail (system preferences>icloud) restart and sign back in.

  • by rickmacd,

    rickmacd rickmacd May 31, 2013 5:06 AM in response to Csound1
    Level 1 (0 points)
    May 31, 2013 5:06 AM in response to Csound1

    Hi Csound1,

     

    Thanks for the reply. Good effort. Tried exactly what you said, sorry to say still not working. I am receiving mail it seems but cannot send with icloud.

    The exact error message I have noted,

    "Cannot send message using the server ICloud(iCloud)

    The operation couldn't be completed (MF message error domain error 1032.)"

     

    Dare I ask what the MF message error 1032 is?

  • by Csound1,

    Csound1 Csound1 May 31, 2013 7:08 AM in response to rickmacd
    Level 9 (51,412 points)
    Desktops
    May 31, 2013 7:08 AM in response to rickmacd

    Post your smtp settings here, complete settings. (1032 is an authentification error generally)

  • by davidfromkillingworth,

    davidfromkillingworth davidfromkillingworth Jun 1, 2013 7:21 AM in response to rickmacd
    Level 1 (0 points)
    Jun 1, 2013 7:21 AM in response to rickmacd

    I also woke up to problems sending mail with my .mac address. I can get things to finally send but everytime i want to send a letter i have to change settings.

  • by Doug Young,

    Doug Young Doug Young Jun 3, 2013 5:46 PM in response to rickmacd
    Level 1 (34 points)
    Jun 3, 2013 5:46 PM in response to rickmacd

    Similar problem here (since yesterday or earlier)

     

    Using iPhone I can send as the following

     

    myname@me.com

    myname@mac.com

     

    If I send as

    myname@icloud.com

     

    I receive an error;

    'A copy has been placed in your Outbox. The sender address "myname@icloud.com" was rejected by the server.'

     

    Test emails, sending as those first two addresses, are received without issue on all my devices

    (other devices seem to work the same, but I haven't tested them all)

     

    Using a non icloud email address to send I can send to myname@icloud.com (makes the whoosh sound), but this email never appears on any device, never appears in mail at icloud.com.in safari and doesn't bounce back

     

    This means that anyone trying to contact me using myname@icloud.com will never succeed in getting a message to me and never receive any indication of this failure

     

    Nothing has changed on any of my devices and I'm certain that logging out and in is not going to help since the issue exists at icloud.com

     

    My advice is not to attempt to change any settings if you are sure it was working previously AND you haven't changed anything.

    I often see email errors (at the server) cause people to change settings in a vain attempt to fix things. When the server issue disappears those who left settings alone will no longer have problems. Those who altered things might experience ongoing issues until their own settings are manually restored. (this is why I love iCloud on iOS - only a user name and password with all other settings handled by Apple/iOS)

     

    Since Apple wont react to this post it is best to wait a day, test again and then call Applecare