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Exporting photos description missing

Hi, I'm new to this forum so please be gentle! I'm using a 2008 Macbook Air running Mountain Lion and iLife 2011. Unfortunately somewhere down the line my iPhoto library has become corrupted and it won't save Faces information, often crashes etc. I took it to an Apple store and the guy managed to load on an older library from my Time Machine backup without me losing too many pictures, however the same thing kept happening.


As I didn't know when the problem started occurring and did'nt want to lose anything else he suggested I load all my photos onto an external drive and then re-import them to create a new library (he already tried re-building my current one with no success). This suited me anyway as I wanted a back-up of all my photos and then I can just import a selected few to run on Aperture instead, which I've just purchased. So my problem is...


My new back-up drive is a Seagate 1TB Back Up Plus so lots of room. I exported the files as TIFF's in order to keep as much information as possible, ticked all the boxes to save titles, places etc and have copied all the events in my library.


Before doing anything with my current library I tried re-importing a few pictures back in, just to make sure it was successful. The photos are there in TIFF format with the right titles, places etc, however all my descriptions are not. I noticed they show for a second, then disappear and if I had any old description on the photo from when I originally imported it years ago that shows instead.


Please help! I don't want to lose all my descriptions as it took me hours to enter and I have almost 10,000 photos!

MacBook Air, Mac OS X (10.6.8)

Posted on May 30, 2013 6:55 AM

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31 replies

Jun 4, 2013 9:16 AM in response to jannabeech

The field that the old description is entered in may be the wrong one or damaged. The fact that Preview can see the description you add in iPhoto but not the original description seems to confirm that.


Have you tried overwriting one of the old descriptions with a new one, export and check with Preview?


It's beginning to look like the prolem lies with the files themselves, but why I don't know.

Jun 9, 2013 10:10 AM in response to jannabeech

I'm looking for a solution to a similar problem. When I enter a description, export the photo and reimport it, the description disappears. This cannot be to do with a corrupted library. It happens with a brand new library after only one import of photos. I am not exporting to an external drive, just to my desktop.


This problem occurs consistently with all the photos I am presently importing. It's annoying because I like to write descriptions in iPhoto then edit the photos with Photoshop before importing into another libary. When I do this I am now losing all my descriptions.


For me the problem seems to be have started when I began using a new Canon camera. I don't think I've had the probem before so I'm wondering if the camera is the source of the problem. I notice that when the photos taken with this camera are first imported they do not have totally empty description fields. The description fields contain spaces. When the photos are reimported the description fields revert to the spaces. It is as if the rewriting of the description field does not 'stick'.


I'd like to find a workaround for this problem. I already use iPhoto Library Manager for transfering photos between libraries. But I also want to be able to export and reimport photos retaining the information in the description fields.


I'm afraid this doesn't answer your question, but the problem seems similar enough to add to the same thread.

Jun 9, 2013 10:39 AM in response to Old Toad

Hi thanks for your swift reply


I am using a new Canon Ixus 255 H5


I created a new library. Imported a photo. Added a description to the description field.


I then exported the photo to my desktop. Settings: Jpeg, medium, Title and Keywords and Location information both checked, filename, and full size.


Reimported the photo.


Again the description field had reverted to the string of spaces it had when it was first imported from the camera.

Jun 9, 2013 12:44 PM in response to Yer_Man

Hi TD


Thanks for your post


I repeated the test writing a two-line description which was certainly going to show up if it exported correctly


I opened the exported jpeg with Preview and used the Inspector to check the Caption/Description field under the IPTC tab


It was empty, so I guess the desription got lost on export


For good measure I tried the same with an old jpeg not taken with my Canon camera and in that case the description was present when viewed in Preview and reimported correctly.


Thanks

Jun 9, 2013 2:18 PM in response to jannabeech

Hi

I don't think the camera model is the cause of my problem unfortunately. The albums I'm having problems with are actually scanned images. They were scanned on an Epson scanner, imported onto a PC, description entered, saved onto a disc and then imported onto my Mac. I then changed the descriptions in iPhoto, but they revert back upon export.

Thanks, J

Jun 11, 2013 5:48 AM in response to jannabeech

Apologies, I think my post caused a crossed wire.


I am having a very similar problem to yours. I lose my descriptions whenever I export my photos from iPhoto. In my case this seems to be caused by metadata attached to my photos by a new Canon camera. But having done a bit more research I find there are other people suffering the same problem using other cameras or, as I guess is your case, scanned images.


I managed to solve the problem using the excellent instructions provided in a post by CactusTree back in 2010


https://discussions.apple.com/thread/2587798 - 12305937


I could not possibly improve on the thoroughness and clarity of the instructions in that post. I am not a command-line person in the least, but if you follow these instructions carefully it's really quite simple. I found that removing the ExifImageDescription was not enough to solve the problem, but when I also removed the XMP data I got my descriptions back. Also the photos can now be exported and reimported without losing the descriptions.


Why this should work is a complete mystery to me, but I guess it's going to become part of life unless I trash my new camera.


Maybe there's a nice little utility which would just delete the XMP data from your photos and that would be all you need to do. (Anyone have any recommendations?)


But I can confirm that CactusTree's method worked for me.

Jun 12, 2013 12:16 PM in response to jannabeech

Graphic Converter is very easy to use, free to trial and inexpensive to purchase.


To reinstate lost iPhoto descriptions, the following seems to work:


1 Export the files from iPhoto to a handy folder

2 Make sure you have a backup copy of the files

3 Download Graphic Converter

4 From the File Menu choose Convert & Modify

5 Choose suitable source and desination folders for the files you want to process

6 Select the files you want to process in the From column

7 Click on Go

8 Check the Exif and XMP boxes and click Ok

9 Reimport the photos into iPhoto


In my experience this will make the description fields behave as they should. Apparently lost descriptions reappear. These can then be exported and re-imported without losing the description data.


Clearly having stripped out a good deal of metdatata your files will have lost something, but I have not yet myself come across a problem using jegs from which the Exif and XMP metadata has been deleted.

Jun 20, 2013 2:37 PM in response to jannabeech

Finally! Everything I tried would not remove the old metadata embedded in the file but this seemed to have worked! Using Graphic Converter I chose to convert the file without the IPTC and XMP data and the old description has disappear upon re-import to iPhoto. When I tried checking the Exif box the description remained but invariably I would lose my location information.

Only downside is that my new description has also disappeared but I will have to copy them across somehow. Is there anything else important I am likely to have lost in the process?

Thanks

Exporting photos description missing

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