ptatgelucas
Level 1 (0 points)

Q: Poor app purchase!  Money back?

Just got a brand new Power Mac.  Trying to read an RSS feed, I got a pop-up indicating I needed to download an RSS reader.  Chose NewsBar on basis of starred reviews.  Didn't realize it would literally be a bar on my desktop.  Can I get my payment back and try to find one that is an icon instead of bar?

PowerMac, OS X Mountain Lion (10.8.3)

Posted on May 30, 2013 2:05 PM

by Ramón G Castañeda,Solvedanswer
Ramón G Castañeda Ramón G Castañeda
Level 4 (1,468 points)
Desktops
A:

ptatgelucas wrote:

 

All I know is the box says iMac model #A1418 and when I click on the apple and "About this Mac" I see this:  OS X ver. 10.8.3, Processor 2.7 GHz Intel Core i5, Memory 8GB 1600 MHz DDR3…

 

As explained to you, you do NOT have a Power Mac.  You have an Intel iMac.

 

Power Macs stopped being manufactured in the summer of 2006 and they did not use Intel chips..

 

That's why you're being told you are in the wrong forum, and your signature contains false information as to the kind of Mac you have.

Posted on May 30, 2013 8:45 PM

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ptatgelucas

Q: Poor app purchase!  Money back?

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  • Helpful answers

  • by BDAqua,Helpful

    BDAqua BDAqua May 30, 2013 3:48 PM in response to ptatgelucas
    Level 10 (123,745 points)
    May 30, 2013 3:48 PM in response to ptatgelucas

    Hi, just other Users here, I doubt it, but...

     

    Try Apple's Express Lane...

     

    https://expresslane.apple.com/

  • by Allan Jones,

    Allan Jones Allan Jones May 30, 2013 6:33 PM in response to ptatgelucas
    Level 8 (35,176 points)
    iPad
    May 30, 2013 6:33 PM in response to ptatgelucas

    No PowerMac can run OS 10.8 nor access the App Store. You must have a Mac Pro if this is a tower-type case.. Can you clarify?

  • by ptatgelucas,

    ptatgelucas ptatgelucas May 30, 2013 7:15 PM in response to Allan Jones
    Level 1 (0 points)
    May 30, 2013 7:15 PM in response to Allan Jones

    All I know is the box says iMac model #A1418 and when I click on the apple and "About this Mac" I see this:  OS X ver. 10.8.3, Processor 2.7 GHz Intel Core i5, Memory 8GB 1600 MHz DDR3.   There is no tower, just the 21.5" monitor.  The guy from AppleCare called it a PowerMac, so I believed him.  Does it really matter, considering my question concerned a refund for an app?

  • by ptatgelucas,

    ptatgelucas ptatgelucas May 30, 2013 7:20 PM in response to BDAqua
    Level 1 (0 points)
    May 30, 2013 7:20 PM in response to BDAqua

    Thanks.  I just got an email from the iTunes Store after taking your advice.  I will know tomorrow whether or not I will get a refund.  Thanks for suggesting I contact Apple's Express Lane.

  • by Allan Jones,Helpful

    Allan Jones Allan Jones May 30, 2013 8:25 PM in response to ptatgelucas
    Level 8 (35,176 points)
    iPad
    May 30, 2013 8:25 PM in response to ptatgelucas

    Does it really matter, considering my question concerned a refund for an app?

    My concern was that you posted in a forum for pre-2006 tower models that doesn't get much traffic compared the the forum area for your model or the forum for the App Store. Looks like BD saved the day againso you are fixed up.

     

    For what it's worth, here is the forum for your iMac model if you have future hardware qustions. It's a high-traffic, lots-of-eyeballs forum that should get you a rapid response:

     

    iMac (Intel)

  • by Ramón G Castañeda,Solvedanswer

    Ramón G Castañeda Ramón G Castañeda May 30, 2013 8:45 PM in response to ptatgelucas
    Level 4 (1,468 points)
    Desktops
    May 30, 2013 8:45 PM in response to ptatgelucas

    ptatgelucas wrote:

     

    All I know is the box says iMac model #A1418 and when I click on the apple and "About this Mac" I see this:  OS X ver. 10.8.3, Processor 2.7 GHz Intel Core i5, Memory 8GB 1600 MHz DDR3…

     

    As explained to you, you do NOT have a Power Mac.  You have an Intel iMac.

     

    Power Macs stopped being manufactured in the summer of 2006 and they did not use Intel chips..

     

    That's why you're being told you are in the wrong forum, and your signature contains false information as to the kind of Mac you have.

  • by ptatgelucas,

    ptatgelucas ptatgelucas May 30, 2013 9:11 PM in response to Allan Jones
    Level 1 (0 points)
    May 30, 2013 9:11 PM in response to Allan Jones

    Thank you for letting me know what forum I should have been in.  Being new to Macs and to forums, I was bound to make a mistake.  If only the box the computer arrived in had said what forum to join.... 

  • by ptatgelucas,

    ptatgelucas ptatgelucas May 30, 2013 9:23 PM in response to Ramón G Castañeda
    Level 1 (0 points)
    May 30, 2013 9:23 PM in response to Ramón G Castañeda

    Thank you for the history lesson.  I certainly did NOT intend to post "false information" in my signature.  Now that I have the correct name for my new iMac (Intel), I will be careful not to bother you with any further questions in this forum.