TS1363: iPod: Appears in Windows but not in iTunes

Learn about iPod: Appears in Windows but not in iTunes
kmoo1723
Level 1 (0 points)

Q: I updated to iTunes 11 but after the upgrade all my playlists were missing.

I updated to iTunes 11 but after the upgrade all my playlists were missing. Now my Ipod shows up in my iTunes but I can not add any songs. It tells me I must delete everything off my ipod first. Please help! How do I fix this problem?

iPod touch (2nd generation), Windows Vista, iTunes 11

Posted on May 30, 2013 5:33 PM

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kmoo1723

Q: I updated to iTunes 11 but after the upgrade all my playlists were missing.

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  • by Delgadoh,

    Delgadoh Delgadoh Jun 2, 2013 6:48 AM in response to kmoo1723
    Level 4 (1,405 points)
    Jun 2, 2013 6:48 AM in response to kmoo1723

    Hey kmoo1723,

     

    Take a look at the following article, it sounds like it applies to your situation:

     

    No content shows up in iTunes after updating

    http://support.apple.com/kb/ts1967

    1. Quit iTunes.
    2. Download and install the latest version of iTunes.
    3. Use the Finder (Mac) or Windows Explorer (Windows) to go to the iTunes folder that contains the iTunes library files:

      Mac OS X
      /Users/username/Music/iTunes/

      Microsoft Windows Windows XP and Windows 2000
      \Documents and Settings\username\My Documents\My Music\iTunes\

      Microsoft Windows Windows Vista and Windows 7
      \Users\username\Music\iTunes\

    4. Drag the iTunes Library file from the above location to the Desktop.
    5. Open the Previous iTunes Libraries folder in the iTunes folder.
    6. Locate the file named iTunes Library YYYY-MM-DD where YYYY-MM-DD is the date you upgraded iTunes (Year-Month-Day).
    7. Drag this file to the iTunes folder (the enclosing folder).
    8. Rename this file to iTunes Library.
    9. Open iTunes.

     

    All the best,

    David