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Hello! What's the whole process in getting a new iPhone 5 charger?

Well, just so recently my iPhone 5 charger had stopped working , it doesn't recharge at all..

I thought it was dust in my phone, but it's not..

So I wanted to know the whole process to exchange my charger,

my warranty did not expire yet , but I'm pretty new when it comes to my phone..


Do I just go to any Apple store and ask for an exchange in my charger?

What do I need to bring (if anything)??

What do I ask for?

How does the process go?


( Sorry if this question seems stupid, I'm just looking for a very descriptive answer to specific questions)


Thank you!

iPhone 5, iOS 6.1.4

Posted on May 30, 2013 6:26 PM

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Hello! What's the whole process in getting a new iPhone 5 charger?

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