Q: iOS 6.1.4, now no WiFi at all, iPhone and iPad?!

Hi MistyYoung,

 
The troubleshooting steps outlined below should help you with your Wi-Fi connection:

iOS: Troubleshooting Wi-Fi networks and connections

Basic troubleshooting

• Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.
• Verify that you are in range of your Wi-Fi router or base station.
• Confirm that your Wi-Fi router and Cable/DSL modem are connected to power and turned on.
• Check whether other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
• Update your Wi-Fi router to the latest firmware.
  • For AirPort Base Stations, refer to this article for information about firmware updates. For third-party Wi-Fi routers, check the manufacturer's website for details on updating your firmware.
• Restart your iOS device
  • Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.

• Try restarting your Wi-Fi router by turning it off and then on again.
  • Note: If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
• Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
  • Note: This will reset all network settings, including passwords, VPN, and APN settings.

If this does not resolve your issue, refer to the article for more details based on the symptom you are having.

I hope this information helps ....

Have a great day!

- Judy