How can I merge my two Apple ID's?

Question

Level 1

3 points

How can I merge my two Apple ID's?

I recently activated an iCloud account after upgrading to an iphone5. ICloud requires an Apple ID in the form of an email address. My Apple ID was not an email address. Let's say it was "JohnDoe". So I logged onto my "JohnDoe" Apple account and tried to change the ID to my one and only email address, "johndoe@xyz.com". Well it seems that a number of years back I had already set up an Apple ID with that email address. No problem, I used the "johndoe@xyz.com" apple ID to set up my iCloud account. Here's the problem. I had tons of songs, books, apps, etc. saved in a wish list on my old "JohnDoe" apple ID. I have a credit on it from itunes gift cards. Plus, a few of my apple products are registered to that ID. (My iphone5 is now registered to the "johndoe@xyz.com" Apple ID.) I want to have one Apple ID (johdoe@xyz.com) with my wish list, all my products and everything linked to it. Can I merge the two?

Thanks

iPhone 5, iOS 6.1.4

Posted on May 31, 2013 12:48 AM

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Answer 1

AnaMusic

Level 9

57,562 points

May 31, 2013 12:49 AM in response to jrbuuck

From Here http://support.apple.com/kb/HE37

I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?

Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.

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Answer 2

Oct 1, 2013 1:15 AM in response to AnaMusic

Given the way Apple insists on working with setting up new devices (i.e. the set-up processes have been encouraging duplicated Apple IDs) it is entirely reasonable to request the ability to merge Apple IDs for those of us who have supported the company for years and have bought a lot of devices, accessories, software, music, books etc from Apple Inc

When do you think this reasonable request will be fulfilled?

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Answer 3

mxwest

Level 1

0 points

Oct 4, 2013 7:25 AM in response to stephencotterell

This is a glaringly obvious need. Very poor marks for customer service on this one, Apple.

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Answer 4

varjak paw

Level 10

170,200 points

Oct 4, 2013 7:32 AM in response to stephencotterell

stephencotterell wrote:

Given the way Apple insists on working with setting up new devices (i.e. the set-up processes have been encouraging duplicated Apple IDs) it is entirely reasonable to request the ability to merge Apple IDs for those of us who have supported the company for years and have bought a lot of devices, accessories, software, music, books etc from Apple Inc

When do you think this reasonable request will be fulfilled?

We are just fellow users here and as such have no idea if, much less when, Apple will ever allow merging of Apple IDs. You can comment to Apple on the issue via their feedback pages, if you wish:

http://www.apple.com/feedback/

but I'm quite sure Apple is aware of the interest in such a feature.

Regards.

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Answer 5

King_Penguin

Level 10

334,144 points

Oct 4, 2013 7:32 AM in response to mxwest

Apple are not here, we are fellow users. If you have multiple accounts and want to leave feedback for Apple then you can use this page : http://www.apple.com/feedback

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