I added a prepaid credit card to my account and I can't remove it I don't see the option none to my payment methods! How do I remove this card ?

Question

Level 1

3 points

I added a prepaid credit card to my account and I can't remove it I don't see the option none to my payment methods! How do I remove this card ?

Hello peeps!

Heres my problem, I was having an account without a payment method. I added two days ago a prepaid credit card And now I don't have any money left on it. I want to remove the payment method to put this as ''none''. Can you help me please ! I went on my account settings and the little none does not apear ! HELP !

Thankx 🙂

MacBook Pro, Mac OSX Lion

Posted on May 31, 2013 5:56 AM

Reply

Answer 1

HACKINT0SH

Level 5

5,804 points

Jun 5, 2013 6:52 PM in response to charli12342

You probably owe a debt.

iTunes Store Support

http://www.apple.com/emea/support/itunes/contact.html

Reply

Answer 2

azpfzey

Level 1

0 points

Apr 11, 2015 7:02 AM in response to charli12342

i cant download any app even if its free it ask for verification and but my card is a prepaid visa one vanilla card what i do

buy another card but i dont know how much i have of debt

Reply

Answer 3

azpfzey

Level 1

0 points

Apr 11, 2015 7:06 AM in response to azpfzey

Can i use itunes card of 15$ but i dont see that option

Reply

Answer 4

King_Penguin

Level 10

334,144 points

Apr 11, 2015 7:38 AM in response to azpfzey

Part of the validation for cards is that they are registered to the same name and address as on your iTunes account, prepaid cards tend not to be so won't be accepted.

What you owe isn't shown on the payment details screen of your account ? If iTunes gift cards are available in your country then you should be able to redeem them onto you account so that you can your debt, after which you should get the 'none' option so that you can remove the prepaid card.

Reply