Apple Mobile Device Support fails to install. Log file provided.

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Apple Mobile Device Support fails to install. Log file provided.

I have uninstalled the older version of itunes and all associated files in the reccommended order. In particular I have verified all Apple Mobile Device files, services and registry entries have been removed. I then downloaded itunes version 11.0.3 to my PC and installed the product. Other than AMDS the product loaded onto my PC and appears to work ok, including being able to recognise my ipod. Unfortunately itunes does not recognise my iphone.

However, the install produced two error messages.

First Error:

Program Files\itunes\ipodUpdaterExt.dll failed to register.

HRESULT-1073741819

Contact your support personnel

Second Error:

Service 'Apple Mobile Device' failed to start. Verify you have sufficient privileges to start system services

During the install, the program 'rolled back' the portion related to AMDS. To further analyse the problem I extracted the AppleMobileDeviceSupport64.msi from the itunes64Setup.exe file. I ran the .msi file as the System Administrator and produced a log file. The log file partially contained the following:

.

DIFXAPP: INFO: ENTER: DriverPackageInstallW

DIFXAPP: INFO: Installing INF file 'C:\Program Files\Common Files\Apple\Mobile Device Support\NetDrivers\netaapl64.inf' (Plug and Play).

DIFXAPP: INFO: Could not open file C:\Windows\System32\DriverStore\FileRepository\netaapl64.inf_amd64_neutral_bf78 5db627c6d127\netaapl64.inf. (Error code 0x3: The system cannot find the path specified.)

DIFXAPP: ERROR: PnP Install failed. (Error code 0x3EE: The volume for a file has been externally altered so that the opened file is no longer valid.)

DIFXAPP: INFO: Attempting to rollback ...

DIFXAPP: INFO: No devices to rollback

DIFXAPP: INFO: Successfully removed '{4241D803-8012-4EA8-9DF1-63C9C886FCED}' from reference list of driver store entry 'C:\Windows\System32\DriverStore\FileRepository\netaapl64.inf_amd64_neutral_bf7 85db627c6d127\netaapl64.inf'

DIFXAPP: INFO: RETURN: DriverPackageInstallW (0x3EE)

DIFXAPP: ERROR: encountered while installing driver package 'C:\Program Files\Common Files\Apple\Mobile Device Support\NetDrivers\netaapl64.inf'

DIFXAPP: ERROR: InstallDriverPackages failed with error 0x3EE

DIFXAPP: RETURN: InstallDriverPackages() 1006 (0x3EE)

CustomAction MsiInstallDrivers returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

Action ended 18:53:33: InstallFinalize. Return value 3.

Action 18:53:33: Rollback. Rolling back action:

Rollback: MsiInstallDrivers

Rollback: MsiRollbackInstall

.

I am not sure why the program is looking for the netaapI64.inf file in the

C:\Windows\System32\DriverStore\FileRepository\netaapl64.inf_amd64_neutral_bf785db627c6d127\ folder.