claudia Volkman

Q: I have an iCloud Mail account set up in Mail. It's always worked fine, but now, when my computer goes to sleep, I have to quit Mail and go back in for the account to be online again. I have a POP account that work fine and doesn't do this. What is wrong?

I have an iCloud Mail account set up in Mail. It's always worked fine, but now, when my computer goes to sleep, I have to quit Mail and go back in for the account to be online again. I have a POP account that work fine and doesn't do this. What is wrong?H

MacBook Air (13-inch, Mid 2012), OS X Mountain Lion (10.8.2)

Posted on May 31, 2013 5:42 AM

Close

Q: I have an iCloud Mail account set up in Mail. It's always worked fine, but now, when my computer goes to sleep, I have to quit Mai ... more

  • All replies
  • Helpful answers

  • by Linc Davis,

    Linc Davis Linc Davis May 31, 2013 7:54 AM in response to claudia Volkman
    Level 10 (208,037 points)
    Applications
    May 31, 2013 7:54 AM in response to claudia Volkman

    Back up all data.

     

    Launch the Keychain Access application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.

     

    Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.

     

    If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.

     

    Right-click or control-click the login entry in the list. From the menu that pops up, select Change Settings for Keychain "login". In the sheet that opens, uncheck both boxes, if not already unchecked.

     

    From the menu bar, select

       

    Keychain Access Preferences First Aid

      

    If the box marked Keep login keychain unlocked is not checked, check it.

     

    Select

      

    Keychain Access Keychain First Aid

       

    from the menu bar and repair the keychain. Quit Keychain Access.

  • by claudia Volkman,

    claudia Volkman claudia Volkman May 31, 2013 10:43 AM in response to Linc Davis
    Level 1 (0 points)
    May 31, 2013 10:43 AM in response to Linc Davis

    I had actually already tried this and there were no issues. If my computer is active in other programs, no problem, but if it goes into sleep mode, the issue occurs and my only solution is to quit Mail and start again. But why is this happening?

  • by Eric Root,

    Eric Root Eric Root May 31, 2013 10:55 AM in response to claudia Volkman
    Level 9 (74,160 points)
    iTunes
    May 31, 2013 10:55 AM in response to claudia Volkman

    Some things to check.

     

    iCloud - Mail Troubleshooting