Failed Start up

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LSDSmoove Author

Level 1

0 points

Failed Start up

Brand new MacBook Pro. Opened it up and pressed power, and it didn't start.

MacBook Pro, OS X Mountain Lion (10.8.3)

Posted on May 31, 2013 3:44 AM

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Answer 1

mende1

Level 10

93,538 points

May 31, 2013 3:55 AM in response to LSDSmoove

Welcome to Apple Support Communities

Connect your computer to its charger and try to set up your computer. When the setup finish, let it charge until the charger light is green and unplug your charger

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Answer 2

dominic23

Level 10

83,910 points

May 31, 2013 4:21 AM in response to LSDSmoove

http://support.apple.com/kb/TS1365

Go step by step.

Note: Steps 6 and 8

Step 6

Reset SMC. http://support.apple.com/kb/HT3964

Choose the method for:

"Resetting SMC on portables with a battery you should not remove on your own".

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