Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Blank screen after looking at a junk e-mail

Last night I was looking at my e-mail inbox(on outlook.com) and after deleting an e-mail the next e-mail came up. It was from a sender whose name I did not know and the subject line was "thanks". A quick glance at it mentioned some junk about a deposit of $2,000,000 that will be given. I could see it was garbage and was about to delete it when my screen went blank. I tried to move or click the trackpad and nothing happened. After about 10 seconds I hit the main power button and the screen came back and everything looked normal. I deleted the e-mail right then. Since then the computer has been working fine but I am concerned that e-mail installed some malware. Am I right to be concerned? I never clicked anything in the e-mail, just looked at it for 3 seconds before going to delete it. Any advice? Thanks.

MacBook Pro, OS X Mountain Lion (10.8.3)

Posted on May 31, 2013 5:58 AM

Reply
4 replies

May 31, 2013 6:32 AM in response to njpeds

No you should be alright, but perhaps never say never

If you wish to scan your computer the

use sophos free for home use or Clam xav also free from the app store


http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-ed ition.aspx



Many on here will say that malaware does not exist and that placing antivius on a mac is not needed

but coming from using a pc I have had no problems with sophos.


from usa today

http://www.usatoday.com/story/tech/columnist/komando/2013/02/14/tech-myths-mac-s oftware-megapixels-camera/1910521/

Blank screen after looking at a junk e-mail

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.