HT201471: Identify your iPad model
Learn about Identify your iPad model
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Helpful answers
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May 31, 2013 3:53 PM in response to kcnascarfanby AnaMusic,Perform a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.