ipod only works while plugged in

When I have my ipod (4th generation) plugged into the wall charger the unit works fine and if i am not using it the battery charge indicator shows that the battery is fully charged. As soon as the ipod is unplugged from the wall it immediately turns off. Is this a problem with the battery?, with the ipod?, or is it a setting that can be changed??

iPod touch, iOS 5.1.1

Posted on May 31, 2013 6:47 PM

Reply
1 reply

Jun 1, 2013 3:05 AM in response to lizcaleb

Likely a badd battery or other hardware problem but first:


- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

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ipod only works while plugged in

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