1 Reply Latest reply: Jun 1, 2013 2:39 AM by lllaass
live_weirdcx Level 1 Level 1 (0 points)

My ipod said that its full charge but its on red


iPod touch, iOS 6.1.4, its a ipod5
  • lllaass Level 10 Level 10 (157,865 points)

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings      

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up           

    - Restore to factory settings/new iOS device.

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar          

    or maybe:

    - See:      

    iPod touch: Hardware troubleshooting

    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.

    - Try another charging source

    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

    - Make an appointment at the Genius Bar of an Apple store.

    Apple Retail Store - Genius Bar