HT202729: iTunes Store download options

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AngelWang
Level 1 (0 points)

Q: problems: I downloaded a song and it won't play?. Bought an album ACCIDENTALLY ...refund or not? How do u reach a human to discuss these issues?

Downloaded song but it won't play...now what?

Downloaded album ACCIDENTALLY... R refunds possible?

How can I tether my iPad4 o my iPhone 5 to watch Netflix?

iPhone 5, iOS 6.1.4

Posted on May 31, 2013 11:33 PM

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AngelWang

Q: problems: I downloaded a song and it won't play?. Bought an album ACCIDENTALLY ...refund or not? How do u reach a human to discuss ... more

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  • by Ethmoid,

    Ethmoid Ethmoid Jun 1, 2013 1:00 AM in response to AngelWang
    Level 6 (11,282 points)
    Jun 1, 2013 1:00 AM in response to AngelWang

    Obviously you are talking about downloading from iTunes?  If so nobody is a user to user forum can help you with this one.  You need to contact iTunes support directly and ask them.  Also look at More Like This to the right hand side of this post.

     

    As for tethering, this is the responsibility of your phone company/carrier and some will not allow tethering. Contact your carrier to see if tethering is part of your contract.

  • by AnaMusic,

    AnaMusic AnaMusic Jun 1, 2013 1:09 AM in response to AngelWang
    Level 9 (57,248 points)
    Jun 1, 2013 1:09 AM in response to AngelWang

    AngelWang wrote:

     

    Downloaded song but it won't play...now what?

     

     

    If you live in a Region that allows re-downloading Music...

     

    Delete the Song(s) and re-download...

     

     

    See Here  >  Download Past Purchases

     

    http://support.apple.com/kb/HT2519

     

    AngelWang wrote:

     

    ...

    Downloaded album ACCIDENTALLY... R refunds possible?

    ...

     

    You can try to get a Refund...

     

    To Contact iTunes Customer Service and request assistance

     

    Use this Link  >  Apple  Support  iTunes Store  Contact

     

    But it is stated that all sales are final.