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can't open system preferences macbook pro

401 Views 3 Replies Latest reply: Dec 16, 2013 5:26 AM by Cintia Campello Torlonia RSS
mrorazib Calculating status...
Currently Being Moderated
May 31, 2013 9:11 PM

can't open system preferences

MacBook Pro, Mac OS X (10.7.5)
  • ds store Level 7 Level 7 (30,305 points)
    Currently Being Moderated
    Jun 1, 2013 1:30 AM (in response to mrorazib)
  • Linc Davis Level 10 Level 10 (107,615 points)
    Currently Being Moderated
    Jun 1, 2013 7:55 AM (in response to mrorazib)

    Launch the Console application in any of the following ways:


    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.


    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

    View Show Log List

    from the menu bar.


    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).

    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

    Please do not indiscriminately dump thousands of lines from the log into this discussion.

    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Cintia Campello Torlonia Calculating status...
    Currently Being Moderated
    Dec 16, 2013 5:26 AM (in response to Linc Davis)

    16/12/13 14:22:24,303 xpcd[202]: System Preferences[417]: ignoring direct request to load bundle, process is missing entitlement.

    16/12/13 14:22:24,303 xpcd[202]: System Preferences[417]: registration request failed: (0x12, 0xa) missing entitlement for SPI use

    16/12/13 14:22:24,303 System Preferences[417]: Domain extension failed: 10: missing entitlement for SPI use

    16/12/13 14:22:24,304 System Preferences[417]: +[NSXPCSharedListener subserviceConnectionForReply:withListenerName:] Connection invalid

    16/12/13 14:22:24,304 System Preferences[417]: __88+[NSXPCSharedListener connectionForListenerWithMessage:fromConnection:withListenerName:]_block_invoke unexpected event <error: 0x7fff771a0b50> { count = 1, contents =

        "XPCErrorDescription" => <string: 0x7fff771a0e60> { length = 18, contents = "Connection invalid" }


    16/12/13 14:22:24,305 System Preferences[417]: *** Assertion failure in -[NSRemoteView serviceViewSubservice], /SourceCache/ViewBridge/ViewBridge-46/NSRemoteView.m:2652

    16/12/13 14:22:24,305 System Preferences[417]: failed to load.

    unable to obtain view subservice


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