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fastgoodone

Q: safari can't find any web page even after reboot

I am using iphone4 now the safari could not use at all is there somebody know what's gone wrong?

iPhone 4, iOS 5, I don't know is the answer correct?

Posted on Jun 1, 2013 2:14 AM

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Q: safari can't find any web page even after reboot

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  • by judysings,

    judysings judysings Jun 3, 2013 8:49 AM in response to fastgoodone
    Community Specialists
    Jun 3, 2013 8:49 AM in response to fastgoodone

    Hi fastgoodone,

     

    I'm sorry to hear you are having issues with Safari on your iPhone.

     

    I would try the first two steps below first:

     

     

    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting

     

    Restarting your device

    1. Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
    2. Press and hold the Sleep/Wake button until the Apple logo appears.

    Note: Reset your device only if you are unable to restart it.

    Resetting your device

    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.

     

    If that does not resolve your issue, try these troubleshooting steps for Wi-Fi:

     

       

    iOS: Troubleshooting Wi-Fi networks and connections

     

    Basic troubleshooting

    • Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.
    • Verify that you are in range of your Wi-Fi router or base station.
    • Confirm that your Wi-Fi router and Cable/DSL modem are connected to power and turned on.
    • Check whether other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    • Update your Wi-Fi router to the latest firmware.
      • For AirPort Base Stations, refer to this article for information about firmware updates. For third-party Wi-Fi routers, check the manufacturer's website for details on updating your firmware.

    If this does not resolve your issue, refer to the article for more details based on the symptom you are having.


     

    I hope this information helps ....

    Have a great day!

     

     

    - Judy