Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My ipad suddenly has a grey screen and is unresponsive.

I turned on my iPad and it is unresponsive. The screen is on but it is a mass of indiscriminate grey shapes and restoring the iPad has not seemed to work. What should I do? It was working fine this morning.


Joel

iPad 2

Posted on Jun 1, 2013 3:09 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 1, 2013 9:24 AM

Frozen or unresponsive iPad

Resolve these most common issues:

• Display remains black or blank

• Touch screen not responding

• Application unexpectedly closes or freezes

http://www.apple.com/support/ipad/assistant/ipad/


iPad Frozen, not responding, how to fix

http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/


iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad

http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad


Black or Blank Screen on iPad or iPhone

http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/


What to Do When Your iPad Won't Turn On

http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm


iOS: Not responding or does not turn on

http://support.apple.com/kb/TS3281


Home button not working or unresponsive, fix

http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/


iPad: Basic troubleshooting

http://support.apple.com/kb/TS3274


 Cheers, Tom 😉

2 replies
Sort By: 
Question marked as Top-ranking reply

Jun 1, 2013 9:24 AM in response to joelevans6

Frozen or unresponsive iPad

Resolve these most common issues:

• Display remains black or blank

• Touch screen not responding

• Application unexpectedly closes or freezes

http://www.apple.com/support/ipad/assistant/ipad/


iPad Frozen, not responding, how to fix

http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/


iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad

http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad


Black or Blank Screen on iPad or iPhone

http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/


What to Do When Your iPad Won't Turn On

http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm


iOS: Not responding or does not turn on

http://support.apple.com/kb/TS3281


Home button not working or unresponsive, fix

http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/


iPad: Basic troubleshooting

http://support.apple.com/kb/TS3274


 Cheers, Tom 😉

Reply

Jun 1, 2013 6:47 AM in response to joelevans6

You can read the troubleshooting steps in this support article, but pay attention to the parts about resetting the iPad and restoring the device. Try the reset first. Your issues probably has nothing to do with an app.

iPhone, iPad or iPod touch: Not responding or does not turn on

Reply

My ipad suddenly has a grey screen and is unresponsive.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.