HT203516: Get help creating an iCloud backup

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samjonz
Level 1 (0 points)

Q: how to fix icloud!!! says not enough storage space for the icloud backup! HELP

It's been about 3 weeks and my iphone still will not back up!!! I am very frustrated with this. I have "deleted" the apps that are attached to the icloud backup to make more room and it is still not enough. I don't know what else to do. PLEASE HELP ASAP.

iPhone 5

Posted on Jun 1, 2013 10:35 AM

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samjonz

Q: how to fix icloud!!! says not enough storage space for the icloud backup! HELP

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  • by pvonk,

    pvonk pvonk Jun 1, 2013 11:52 AM in response to samjonz
    Level 6 (13,739 points)
    Jun 1, 2013 11:52 AM in response to samjonz

    The problem could be that you don't have enough storage on the device itself, not on iCloud.  Go to Settings>General>Usage to see how much "Storage" you have available.  Farther down the list is the available storage on iCloud.

     

    Also check:

    Go to Settings>iCloud>Storage & Backups>Manage Storage; there, tap the device you need info on and the resulting screen lists Backup Options with which apps store data on iCloud.

     

     

    A device needs many MB of storage in order to perform a backup to iCloud.

     

    Also see:  http://support.apple.com/kb/ht4847`