My iPhone 4S quits

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My iPhone 4S quits

My iPHONE 4S quits on me and says the battery needs to be recharged (it is in the "red zone"). As soon as I plug it in, it shows it is at least 60% charged. The software automatically updates and now I have IOS 6.1.3. Any suggestions?

iPhone 4S, Mac OS X (10.6.8)

Posted on Jun 1, 2013 2:46 PM

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Answer 1

mario49

Community Specialist

Jun 3, 2013 1:12 PM in response to exbklyn

Hi exbklyn,

Thanks for using Apple Support Communities.

For more information on this, take a look at this article:

iPhone: Hardware troubleshooting

http://support.apple.com/kb/ts2802

Battery does not charge from the USB power adapter

Important: Only original iPhone can be charged from a FireWire-based power source. If iPhone is connected to a computer that's turned off or is in sleep or standby mode, the battery may drain.

Verify that the outlet being used is working.
Try another USB power adapter if available.
If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
Try another USB cable if available.

Best of luck,

Mario

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