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Location services can't detect location in any program anymore

Can't get location services to work. Always says location not found and location services Are turned on

iPod touch (4th generation), iOS 6.1.3

Posted on Jun 1, 2013 2:44 PM

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1 reply

Jun 1, 2013 4:00 PM in response to 2256spanish

For location the iPod uses the location of nearby wifi routers that are in Apple's database. You do not have to be connected to the network/router to use that router's location. Thus, it appears that the iPod can't see a nearby router that is in Apple's database. Apple continuously updated their database based on info they obtain from iPhones. No one has been able to find a way to inform Apple of a router or correct is location.

You can confirm that by going to place with a know located router like Starbucks or McDonalds


If it does not find its location anywhere then:

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on the router

- Reset network settings: Settings>General>Reset>Reset Network Settings

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

Location services can't detect location in any program anymore

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