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Itunes will not download,,,even though it prompts that it has

I recently had a hard drive crash. Reloaded windows 7, and started to gather all the programs that were lost. iTunes will not redownload. I click on the links,,,answer the prompt,,,it directs to a page saying thanks for downloading,,,,but it doesn't download at all.


Any help would be greatly appreciated.

iPhone 4S, Windows 7

Posted on Jun 1, 2013 7:58 PM

Reply
1 reply

Jun 4, 2013 6:52 AM in response to Caseyb1tx

Hey Caseyb1tx,


I'd take a look at the following two articles to see if they can resolve the issue you're experiencing:


iTunes: Downloading iTunes for Windows using Internet Explorer

http://support.apple.com/kb/TS3212


Trouble installing iTunes or QuickTime for Windows

http://support.apple.com/kb/ht1926


The File Download window will ask you to Run or Save the iTunes file you are downloading, try choosing each option to see if one works over the other - if you Save it, the iTunesSetup.exe file is saved onto your computer, so look where it is saving to and open the file from there to install iTunes.


Have a good one,

David

Itunes will not download,,,even though it prompts that it has

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