njf015
Level 1 (0 points)

Q: how to stop kernel panic

My 2010 MacBook Pro keeps kernel panicing. Open the laptop and 5-15 seconds later it crashes.  Sometimes only when I open an application will it panic.

On occasion, I shut it down (to try prevent the panic) only for it to actually restart, saying "your computer has restarted because of a problem"..... any ideas??

MacBook Pro, Mac OS X (10.6.8)

Posted on Jun 2, 2013 4:06 AM

by ds store,Solvedanswer
ds store ds store
Level 7 (30,400 points)
A:

Hold the Shift Key down and boot the computer into Safe Mode, backup just your users files to a regular external drive (not only/or TimeMachine!) and then go around updating all your third party software

 

You need to restart, panic report assistance

 

 

Or do a #8  Reinstall Just OS X and/or other fixes as needed

 

..Step by Step to fix your Mac

Posted on Jun 2, 2013 5:21 AM

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njf015

Q: how to stop kernel panic

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  • Helpful answers

  • by dominic23,Helpful

    dominic23 dominic23 Jun 2, 2013 4:30 AM in response to njf015
    Level 8 (42,105 points)
    Mac OS X
    Jun 2, 2013 4:30 AM in response to njf015

    Try the suggestions in this article.

     

    http://support.apple.com/kb/TS3742

     

    Best.

  • by ds store,Solvedanswer

    ds store ds store Jun 2, 2013 5:21 AM in response to njf015
    Level 7 (30,400 points)
    Jun 2, 2013 5:21 AM in response to njf015

    Hold the Shift Key down and boot the computer into Safe Mode, backup just your users files to a regular external drive (not only/or TimeMachine!) and then go around updating all your third party software

     

    You need to restart, panic report assistance

     

     

    Or do a #8  Reinstall Just OS X and/or other fixes as needed

     

    ..Step by Step to fix your Mac

  • by njf015,

    njf015 njf015 Jun 9, 2013 12:11 AM in response to ds store
    Level 1 (0 points)
    Jun 9, 2013 12:11 AM in response to ds store

    Tried everything. From repairing permissions and disk repair to (trying) to re-download Mountain lion.  4 attempts to re-download and kept having issues. Grrrrr. Kernels still happening so saved my user data to an external drive, and have reverted to 10.6.8 FULL re-install.  Figure I'll start from scratch and wait and see if they re-appear and upgrade back as time (and patience) allows.

     

    Cheers ds store and dominic23.

  • by njf015,

    njf015 njf015 Jun 13, 2013 2:38 AM in response to ds store
    Level 1 (0 points)
    Jun 13, 2013 2:38 AM in response to ds store

    Interval Since Last Panic Report:  31052 sec

    Panics Since Last Report:          1

    Anonymous UUID:                    92360323-1E6B-DEA6-06D3-1AC88C00D5E0

     

     

    Thu Jun 13 19:34:24 2013

    panic(cpu 0 caller 0xffffff7f8c7f1f1a): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80974a9000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127

    Backtrace (CPU 0), Frame : Return Address

    0xffffff8086bcb710 : 0xffffff800a61d626

    0xffffff8086bcb780 : 0xffffff7f8c7f1f1a

    0xffffff8086bcb850 : 0xffffff7f8ad5ff1e

    0xffffff8086bcb910 : 0xffffff7f8ae3412d

    0xffffff8086bcb950 : 0xffffff7f8ae3418e

    0xffffff8086bcb9c0 : 0xffffff7f8b0faed0

    0xffffff8086bcbaf0 : 0xffffff7f8ae5ca75

    0xffffff8086bcbb10 : 0xffffff7f8ad66d50

    0xffffff8086bcbbc0 : 0xffffff7f8ad647d0

    0xffffff8086bcbdc0 : 0xffffff7f8ad65845

    0xffffff8086bcbea0 : 0xffffff7f8ad010a4

    0xffffff8086bcbef0 : 0xffffff7f8c7b50df

    0xffffff8086bcbf40 : 0xffffff7f8c7b41e7

    0xffffff8086bcbf60 : 0xffffff800a63e25e

    0xffffff8086bcbfb0 : 0xffffff800a6b3137

          Kernel Extensions in backtrace:

             com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f8c7e4000->0xffffff7f8c7f6fff

                dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[1D0BB11E-7D71-34CF-ACC3-57DF01CADA 08]@0xffffff7f8c7df000

                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8ac68000

                dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f8c7cb000

                dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f8abe8000

                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8acea000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8aca7000

             com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8ac fe000->0xffffff7f8afa3fff

                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8ac68000

                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8acea000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8aca7000

             com.apple.nvidia.nv50hal(8.1.2)[988EAF3A-3318-3787-8A5A-844830FA1522]@0xffffff7 f8afaf000->0xffffff7f8b283fff

                dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8ac fe000

                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8ac68000

             com.apple.driver.AGPM(100.12.87)[621C8E31-07A5-38AC-95C9-F600FA62270B]@0xffffff 7f8c7b3000->0xffffff7f8c7c2fff

                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8ac68000

                dependency: com.apple.driver.IOPlatformPluginFamily(5.3.0d51)[7B50B447-FF44-3529-9505-3F49C F1CCB4F]@0xffffff7f8b719000

                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8acea000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8aca7000

     

    no outside kexts loaded.  looks (to me) like it might be my video card???

  • by kerry4567,Helpful

    kerry4567 kerry4567 Mar 15, 2014 2:08 PM in response to njf015
    Level 1 (5 points)
    Mar 15, 2014 2:08 PM in response to njf015

    My local Apple service outlet fixed this problem for me - for A$39. The issue first begain to raise its head in mid 2013. I took it to a Genius Bar when I was interstate in October but they couldn't find a problem. When it got worse one week ago - restarting almost every time I changed screens - i found this thread, so thought I'd come back with the solution (for me) to the exact problem in the initial post, for a mid 2010 MBP15".

     

    First time I went to the store they ran a diagnostic that showed a software error which I wasn't content with, so she looked further and decided it was an operating system problem. So she installed a new OS, and now, 3 days later, my MacBook is still running like new.

     

    Now I did show her this thread and the 'known issue', and left the lappy with her for just an hour, so I am assuming that was all she did. But $39, yes please!

  • by njf015,

    njf015 njf015 Mar 15, 2014 3:03 PM in response to kerry4567
    Level 1 (0 points)
    Mar 15, 2014 3:03 PM in response to kerry4567

    Turns out my logic board was on the way out. Further testing at the Genius Bar found the issue. Had the board replaced and all is well now.

    Thanks for all your inputs!!

    Nige