how do i fix apple error code 19

Question

how do i fix apple error code 19

my 2009 iMac all of a sudden shows a grey circle with a slash through it and I can't reboot it.

I"ve tried safe mode and resetting the PR to no effect. In safe mode i get the error message (19)

Help.....

Posted on Jun 2, 2013 3:45 AM

Reply

Answer 1

Jun 2, 2013 4:35 AM in response to meal ready to eat

Well, Apple's Support site states that "error 19" refers to:

19

dsNoPk2

package 2 not present [Disk Initialization]

So since the hard drive is unable to initialize, the implication is that the hard drive has failed, and your computer's symptoms tend to confirm this. I'm afraid its time to take the computer in for diagnosis and repair at this point.

Reply

Answer 2

baltwo

Level 9

62,386 points

Jun 2, 2013 2:57 PM in response to meal ready to eat

Do you have a bootable backup/clone on another disk? If so, boot with it and run Disk Utility on the borked HD. Alternatively, if you're running Snow Leopard, boot with the install disc and run DU from there. if you have a Time Machine backup, you might be able to restore it. See Pondini's TM FAQs, for details on how to use TM. I don't use it, so can't help with that.

Reply

Answer 3

seventy one

Level 7

27,460 points

Jun 2, 2013 4:13 AM in response to meal ready to eat

According to an incomplete listing, error 19 relates to Package 2 not being present.

(dsNoPk2).

Mac Error Codes ... towards the bottom.

Reply

Answer 4

Jun 2, 2013 4:17 AM in response to meal ready to eat

How so I fix it?

Reply