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Jun 4, 2013 8:41 AM in response to tosmoove_21by judysings,Hi tosmoove_21,
There are a number of reasons why you could have a weak Wi-Fi signal.
The article below will provide some troubleshooting steps for this issue:
The article has more details and screenshots, but I've quoted highlights below for you:
iOS: Troubleshooting Wi-Fi networks and connections
Resolution
Many Wi-Fi issues can be resolved by doing the following:
Basic troubleshooting
- Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.
- Verify that you are in range of your Wi-Fi router or base station.
- Confirm that your Wi-Fi router and Cable/DSL modem are connected to power and turned on.
- Check whether other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
- Update your Wi-Fi router to the latest firmware.
- For AirPort Base Stations, refer to this article for information about firmware updates. For third-party Wi-Fi routers, check the manufacturer's website for details on updating your firmware.
- Restart your iOS device
- Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
If you are still experiencing a Wi-Fi issue after trying the above, choose the symptom below that closely matches your issue:
After joining a Wi-Fi network, you notice the signal strength is weak or fluctuates
- Check for sources of potential interference.
- Remove your iOS device from any case, stand, or other attachment to see if the Wi-Fi signal improves.
- Open Safari and try to load a webpage to see if the Wi-Fi signal improves.
I hope this information helps ....
Have a great day!
- Judy
