tosmoove_21

Q: wifi connection

My iphones wifi connection is never full unless i am sitting right next to my router. How can i fix this?

iPhone 4, iOS 6.1.3

Posted on Jun 2, 2013 9:40 AM

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Q: wifi connection

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  • by judysings,

    judysings judysings Jun 4, 2013 8:41 AM in response to tosmoove_21
    Community Specialists
    Jun 4, 2013 8:41 AM in response to tosmoove_21

    Hi tosmoove_21,

     

    There are a number of reasons why you could have a weak Wi-Fi signal. 

    The article below will provide some troubleshooting steps for this issue:

    The article has more details and screenshots, but I've quoted highlights below for you:

     

    iOS: Troubleshooting Wi-Fi networks and connections

    Resolution

    Many Wi-Fi issues can be resolved by doing the following:

    Basic troubleshooting

    • Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.
    • Verify that you are in range of your Wi-Fi router or base station.
    • Confirm that your Wi-Fi router and Cable/DSL modem are connected to power and turned on.
    • Check whether other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    • Update your Wi-Fi router to the latest firmware.
      • For AirPort Base Stations, refer to this article for information about firmware updates. For third-party Wi-Fi routers, check the manufacturer's website for details on updating your firmware.
    • Restart your iOS device
      • Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.

    If you are still experiencing a Wi-Fi issue after trying the above, choose the symptom below that closely matches your issue:

    After joining a Wi-Fi network, you notice the signal strength is weak or fluctuates

     

    • Check for sources of potential interference.
    • Remove your iOS device from any case, stand, or other attachment to see if the Wi-Fi signal improves.
    • Open Safari and try to load a webpage to see if the Wi-Fi signal improves.

     

    I hope this information helps ....

    Have a great day!

     

     

    - Judy