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First my iMac stopped sending mail. Three separate accounts say the outgoing server is offline including icloud. Then, when I updated my macbook it stopped sending mail as well.
any ideas? i'm reduced to sending all my email from my phone.
MacBook Pro, Mac OS X (10.7.5), also iMac
Hey sakramer,
The best place to start to fix the Mail to start sending emails is using Connection Doctor. It will give a report on if Mail is able to contact the incoming and outgoing email servers. I found an article that will explain Connection Doctor and also give some troubleshooting steps to fix your issue.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Thanks for using Apple Support Communities.
Regards,
-Norm G.
that wasn't helpful. my pop accounts are working. SMPT are not. This happened first on my iMac, then after I updated my system on my macbook pro as well. on both computers, things were fine until the update.
I have the same problem. Anyone have any ideas?
Under Windows in the Menu bar select Connection doctor. You will see green to indicate a connection and red to show there is a problem. You can click on more details button, but with multiple accounts this is often hard for some users to read result. Except for iCloud account you'll see two entries for each account 1) receiving and 2 SMTP for sending.
EDIT SMTP SETTINGS
In Accounts window > Outgoing Mail Server SMTP: select to Edit SMTP Server list... from popup.
Select account in the list.(It's not uncommon to find extra SMTP servers listed. When you remove account, Mail does not delete the smtp info. You might need to do some clean up in the list to remove the extras.)
Under Advanced Tab:
Apple defaults to the default ports (25,465, 587) but some servers prefer a custom port. Check to see what port they recommend. Gmail for example likes 465, Outlook.com 587.
Most servers require SSL but you should verify your account requirements. Gmail, Outlook.com, Yahoo and AOL all require SSL
User Name. Enter full email address eg. UserName@gmail.com
Add password if it is blank.(If you have two step authentication setup, you'll need to get an app specific password more info)
Open Connection Doctor under Window in the Menu bar.
Do you see green light now for your account SMTP?
i can't send email on my imac or macbook pro since updating to 10.7.5
